Dear subscribers!

We present you a new tariff plan Family 2020 for contract subscribers:

Tariffs are indicated including VAT. Additional Pension fund fee is 7.5% of service cost excluding VAT.

¹ To numbers of mobile operators of Ukraine or to fixed line network numbers of Ukraine.

² To numbers of mobile operators of Ukraine.

A charge unit for Internet access/data transfer within TriMob or national roaming partner network is 10 (ten) KB.

Every 10 (ten) KB included in the service package are charged at the moment the first KB of every 10 (ten) KB of data has been received/transferred.

A charge unit for calls within TriMob or a national roaming partner network is 1 (one) second.

 A charge unit for transferring short text messages and multimedia messages is 1 (one) message.

How to Connect to Family 2020 Tariff Plan?

You can connect to a new tariff plan by concuding a contrract for mobile services at a Telecomservice Center of JSC "Ukrtelecom" that provides services for TriMob subscribers or you can move from any other contract tariff plan.

When connecting, the subscriber pays a one-time initial payment in the amount of a subscriber fee for one month, the funds are credited to the subscriber account.

What speed of Internet access can be reached?

Speed of Internet access depends on the device you use, on the network traffic intensity in place of your stay and parameters of the site you are accessing. The maximum speed can be reached is 7.2 Mbit /s. If a subscriber during a calendar month has used more than 5242880/10485760/15728640 KB of the Internet/data transfer service wthin a national roaming partner network, the speed for the service in the national roaming partner network will be limited to 1024/768/512 Kbit/s respectively till the end of the current calendar month. From the first day of the next month the speed will be restored to the maximum.

Can I use other mobile network services?

Yes of course. You get access to all the services of TriMob mobile network (voice and video calls, SMS exchange, voice and video mail, etc.). The tariffs are:

Tariffs are indicated in UAH including  VAT and PF.

Other Terms of the Tariff Plans

The services included in the subscription fee are not available in international roaming.

The services included in the subscription fee are not transferred for the next period.

If you activate your subscriber number or move to Family 2020 tariff plan after the first day of the calendar month, the subscription fee and included services are charged in proportion to the number of days remaining before the end of the calendar month.

Services included in the tariff plan (Package services) are charged on the 1-st day of each month during the period from 00:00 to 04:00.

Package services, unused during a month are not rolled over to the next period.

If you move to another tariff plan the included services are not rolled over.

Please note that during a  billing period (the first 5 days of each month) the money you pay can be credited with a delay up to 3 days. During this period balances can be displayed incorrectly.